• Resolved salebrale

    (@salebrale)


    Hi,

    first of all I want to praise this great plugin.

    I have little problem. When I choose “multiple slides at a time with these responsive breakpoints:” in Slideshow category, the slide show doesn’t start automatically.
    Just to mention, the option “Start automatically” is checked.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @salebrale,

    I tried to replicate the same behavior on my end without any luck unfortunately 🙁
    The slider starts automatically.
    Is it possible to send me a screenshot with your view’s settings?

    Thank you,
    Mihaela

    Thread Starter salebrale

    (@salebrale)

    I have this problem only on Firefox. On Google Chrome and Microsoft Edge I don’t have that problem.

    I have noticed that this happens only when I insert an image in a “Featured Image” in some of the testimonials.

    And, as you can see, “Set height to match the tallest side” option doesn’t work.

    https://oglasnik.org/testimonials/

    Thank you for the feedback!
    It would really help me if you could send your view’s settings (screenshot) using a service like Gyazo, Imgur, or Dropbox.

    Warmly,
    Mihaela

    Thread Starter salebrale

    (@salebrale)

    Thanks a bunch!
    I was able to replicate this on my end and indeed it seems to be a bug from the ‘Featured Image’. If that option is active it will not start the slideshow.
    However, on single slide it works.
    I went ahead and opened a ticket on GitHub regarding this. You can follow the progress here: https://github.com/MachoThemes/strong-testimonials/issues/187
    So sorry for the trouble! We hope to patch it up in our next update.

    Warmly,
    Mihaela

    Hi @salebrale

    Just checking in to let you know that our dev team worked on this issue and addressed it in our latest update. Please update and it should fix it.
    We sincerely appreciate your patience with us as we worked to resolve it! Thank you!

    Warmly,
    Marian

Viewing 6 replies - 1 through 6 (of 6 total)

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