• Resolved ypeng

    (@ypeng)


    Hello, I am using Woocommerce and a seperate membership plugin, both accept payment through stripe.Since there are two different webhook URL, is that going to cause problems/conflicts? There are some overlapping events such as charge.failed and charge.refunded.

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  • Zee

    (@doublezed2)

    Hello ypeng,

    Thank you for contacting WooCommerce support.

    Could you share the link to the membership plugin you’re using?
    I will take a look at the plugin and find out more information.

    Could you share screenshots of the charge.failed and charge.refunded events?
    Screenshots will provide me with context for better understanding.

    Looking forward to your response. 🙂

    Thread Starter ypeng

    (@ypeng)

    Thanks for your reply! The plugin I use is called Paid Membership Pro and here is their URL on how to set up Stripe: https://www.paidmembershipspro.com/gateway/stripe/stripe-checkout/

    Looks like I can’t share screenshots at this moment, but for the events, I was referring to the stripe webhook events in “Developers > Webhooks > mydomain.com/?wc-api=wc_stripe > Listening for 17 events” as below:

    charge.captured
    charge.dispute.closed
    charge.dispute.created
    charge. failed
    charge.refund.updated
    charge. refunded
    charge.succeeded
    payment_intent.amount_capturable_updated
    payment_intent.payment_failed
    payment_intent. requires_action
    payment_intent. succeeded
    review.closed
    review.opened
    setup_intent.setup_failed
    setup_intent. succeeded
    source.canceled
    source. chargeable

    For the other plugin, it is listening to 8 events:

    charge. failed
    charge. refunded
    checkout.session.async_payment_failed
    checkout. session.async_payment_succeeded
    checkout.session.completed
    customer.subscription.deleted
    invoice.payment_action_required
    invoice.payment_succeeded

    Thanks a lot for your help!

    Zee

    (@doublezed2)

    Hello ypeng,

    Thank you for your reply.

    Using multiple plugins offering the same features might conflict and cause issues.
    I checked the guide you shared but it does not list any technical details.
    I recommend you also reach out to the Paid Membership Pro support to confirm if there will be a conflict.

    Another way is to set up a staging site and check both plugins in Test Mode.
    Creating a few orders should clarify if there is any issue.

    Please don’t hesitate to contact us again if you have more questions or concerns.
    We are here to help 🙂

    Best regards.

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