Multisite configuration not working

  • Resolved scamartist26

    (@scamartist26)


    11 months, 1 week ago

    Something happened with my Post SMTP configuration and I have not been able to get it corrected since. I have 3 subsites with subdomains. Example: main.com, sub1.main.com, sub2.main.com. I Network activate the Post SMTP plugin and the Office 365 Extension. I then go to my main.com site and setup the configuration with success. However, neither subsite uses the configuration. I have the “Enable global settings” checked in the Network Settings. What can I do to correct this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    11 months, 1 week ago

    Hello @scamartist26 ,

    We hope this message finds you well.

    Thank you for reaching out to our Support thread. We genuinely regret that you’ve encountered this issue.

    As a premium user, we highly recommend opening a support ticket through our official website. This will allow us to provide you with prompt and dedicated assistance.

    Please note that, as per WordPress guidelines, discussions related to premium plugins are not permitted on the public forum.

    We appreciate your understanding and cooperation in this regard. Should you need further assistance, feel free to reach out anytime.

    Best regards,
    Support Team – WP Experts

    Thread Starter scamartist26

    (@scamartist26)

    11 months, 1 week ago

    Funny you sent this. I contacted here because I got no response from support. After you sent this I “escalated” the ticket. I have only recieved an automated response, and a marketing email from the support team there. Thanks for responding something here. If you are curious what my ticket is… POST-7422

    • This reply was modified 11 months, 1 week ago by scamartist26.
Viewing 2 replies - 1 through 2 (of 2 total)

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