Hello @luutuanvu1010 , thanks for reaching out. Could you share a few additional details so we can investigate further?
- When you get the “The editor has crashed” error, can you right-click the “Report Error” button, copy the link address, and share it here? It should contain the error message that might help us find the culprit.
- In addition to that, please share your Site Health info with us. Copy the data from Tools -> Site Health -> Info -> “Copy site info to clipboard” and share it in this private form.
- Lastly, could you please share a screen recording of your experience using a service such as Loom or Recordit then share the URL here?
@luutuanvu1010 Following up, are you still experiencing this issue? If so, please share the additional details.
We are going to mark your topic as resolved as we haven’t received a response. Please feel free to open a new support topic if you experience any other issues. Thank you!