• Resolved noraschenk84

    (@noraschenk84)


    Hi there! Hope you can help me. My migration back up failed

    debug code: BMI-2xG7SGxd-25692

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @noraschenk84 ,

    Your debug code, tells me that the backup was cancelled by Apache Web Server.
    It was most likely caused by KeepAliveTimeout directive in Apache configuration.

    We have alternate backup method, that can bypass this limitation.
    Simply, follow below steps, there are also other things you can improve.

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    [ if the backup fails again, please try increasing [INFO] [2023-07-28 07:05:33] Memory limit (wp-config): from 40M to at least 256M]

    Let me know if that worked for you 🙂
    Thank you!

    Thread Starter noraschenk84

    (@noraschenk84)

    Hello Mixha,

    Thank you very much for your quick response! With your help I was able to make a back-up, so thank you so much!

    Have a nice day,

    Nora

    Plugin Support MixHa

    (@mixha)

    Hey @noraschenk84 ,

    I am happy to hear that the problem was resolved quickly, and that you have already created a site backup! 🙂

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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