Hi,
Could you disable other plugins and recheck it?
Thanks,
Hi,
Thanks for contacting us.
Can we get an URL of your website and an URL of the page where you encounter the problem?
Cheers,
Hello,
Sure.
URL #1 – Main page.
URL #2 – A page where the previews don’t show up.
URL #3 – A page where they show up normally.
Cheers.
http://www.artisticfreedomcrew.com/
http://www.artisticfreedomcrew.com/3843/couples/
http://www.artisticfreedomcrew.com/3874/dreamy-states/
Hello Assistance,
Thank you very much for the suggestion, but I already did that few times and nothing changed.
The only thing that actually changes is that, if I disable WP Speed of Light, I lose ALL the previews.
Hi,
OK just to be sure, you mean if you disable WP Speed of Light plugin and without any cache plugin you previews don’t work at all?
Cheers,
Hello,
No, I always have WP Super Cache on, but the previews only work if I have WP Speed of Light on as well with the Cache option off.
Cheers.
OK, and if you disable WP Super cache and WP Speed of light, does it work?
Hello,
No, nothing changes. Everything behaves the exact same way.
Hi,
In this case this is not related to our plugin. I don’t see any JS error on your website though.
I think it may comes from your theme. If you’re using a plugin to generates this previews, mlease try to change theme and see if it solves your problem.
You have some plugin that allows you to test theme only for administrators.
Cheers,
Hi,
It is somehow related with your plugin. Why would the previews apear only after I started to use it, and completely disappeared after your last update then?
Regards.
Hi,
I mean if your thumbnail previews don’t work without our plugin it couldn’t be related, neither to WP Super Cache. It could be related to some cache system though. Did you had the oportunity to check with another theme?
Cheers,
