mycred stuck at setup (processing…)

  • Resolved Jahid Hossain

    (@jahidhasan018)


    6 years ago

    After install the plugin and click on the Run Setup it’s redirect me to myCRED Setup page but there I only can see this message.
    “myCRED Setup
    Before you can begin using myCRED, you must setup your first point type. This includes what you want to call your points, how these points are presented and who has access to it.”

    I tried to deactivating the plugins and theme but didn’t work.
    Could you please help me how to solve this.
    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • kikismedia

    (@kikismedia)

    6 years ago

    You just have to go back to your WordPress dashboard and search for point

    Thread Starter Jahid Hossain

    (@jahidhasan018)

    6 years ago

    There is nothing on the dashboard I just see myCRED Setup under the plugin and when I go to this page it’s only show me the message that I already mentioned above.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years ago

    Hi @jahidhasan018,
    Thanks for using myCred, We are unable to replicate this issue at our end can you please share screenshots regarding the issue you are having also please share the screenshot of browsers console on the myCred setup page for any possible errors.

    Thread Starter Jahid Hossain

    (@jahidhasan018)

    6 years ago

    Hi thanks,
    Yes here is the screenshot https://prnt.sc/sghat2

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years ago

    Hi @jahidhasan018,
    Please try deactivating the “Food Bakery Email Templates” plugin as it is throwing Js Errors on your website which might be blocking some scripts on your website.
    Thanks!

    Thread Starter Jahid Hossain

    (@jahidhasan018)

    6 years ago

    Ok great I deactivate all the plugins and theme and it works now maybe there is a conflict with the plugins

    Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years ago

    Hi @jahidhasan018,
    You need to deactivate your plugins one by one to check with which one it’s conflicting.

    stevehallman88

    (@stevehallman88)

    5 years, 10 months ago

    Hi, this exact same problem is happening to me with a theme that is compatible, I’ve turned off all plugins and reinstalled the theme and its still happening. any thoughts?

    wpexpertssupportteam

    (@wpexpertssupportteam)

    5 years, 10 months ago

    Hi @stevehallman88,

    Thanks for using myCred, please share the screenshot of browsers console on the myCred setup page for any possible errors.

    ondemandguy

    (@ondemandguy)

    5 years, 6 months ago

    I have the same problem. I deactivated ALL plugins but the issue persists.

    wpexpertssupportteam

    (@wpexpertssupportteam)

    5 years, 6 months ago

    Hi @ondemandguy,

    Can you please share screenshots regarding the issue you are having also please share the screenshot of the browser’s console on the myCred setup page for any possible errors?

Viewing 11 replies - 1 through 11 (of 11 total)

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