Need Help

  • backtaxeshelp

    (@backtaxeshelp)


    8 years, 8 months ago

    Wordpress 4.8.2. broke our site in the sense any php files outside of wordpress don’t work. I need help to fix this ASAP.

    Does anyway know why that would happen? It is also like you request the page from outside wordpress and it shows 404. Sometimes if you hit enter on a particular url again it loads. Any ideas?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter backtaxeshelp

    (@backtaxeshelp)

    8 years, 8 months ago

    Just to clarify. If a PHP file is in root outside of wordpress it loads a 404 worpdress page. But this file is not in worpdress and it is on the server so why do we get a 404?

    Thanks,

    Manny

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 8 months ago

    Is the 404 page a WordPress template?

    Thread Starter backtaxeshelp

    (@backtaxeshelp)

    8 years, 8 months ago

    Don’t think so…it loads the worpdress 404 page that comes with worpdress.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    8 years, 8 months ago

    Try deactivating all of your plugins to explore whether any could be responsible. If none are, keep all plugins deactivated and switch to the Twenty Seventeen theme to explore whether it could be an issue with your theme.

    Thread Starter backtaxeshelp

    (@backtaxeshelp)

    8 years, 8 months ago

    ok will try thank you

Viewing 5 replies - 1 through 5 (of 5 total)

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