Need help setup shipping options properly

  • Resolved psytanium

    (@psytanium)


    5 years, 10 months ago

    Hello,

    I installed UPS shipping method, now I have 2 shipping options and I created 2 shipping classed.

    1- UPS for international shipping.
    2- Flat Rate for inside Florida.

    Assigned UPS shipping for a product, now when I add this product to the shopping cart and go to checkout, i have this problem:

    If I choose my address Canada, I should have UPS as shipping method, instead i get “There is no shipping method in your area”. and If I choose shipping address in Florida, I get the flat rate, but i didn’t assigned Flat Rate shipping for this product, only UPS.

    What could be wrong ? Did I missed some configurations ?

    Thanks 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kel C. a11n

    (@kellymetal)

    5 years, 10 months ago

    Hi there,

    In default WooCommerce, Shipping classes are not used for “assigning shipping methods to products” — rather you can set different rates/prices for different classes in the Flat Rate method or other methods that use shipping classes (though the UPS does not use classes for that since it gets rates from the UPS API).

    With Shipping Zones, WooCommerce will start at the top of the list and go down the list until it finds a match with the customer’s shipping address. At that point, it will stop and return all shipping methods in that zone.

    If you wanted to restrict which methods are available based on the shipping class of a product, that would be possible with our Conditional Shipping & Payments extension:
    https://woocommerce.com/products/conditional-shipping-and-payments/

    Since you are using the UPS Shipping method, if you are still having issues, please open a ticket at https://woocommerce.com/my-account/create-a-ticket/?form=tickets with the account that you purchased the extension under.

    Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    5 years, 10 months ago

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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