Need support
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I get a blank page when launching the builder and I have no idea how to do any other the debug coding and stuff. Thats why i wanted this system to take care of it for me
https://www.useloom.com/share/d3b0b33927664c3aaa196617592e3412
Here is what i get
The page I need help with: [log in to see the link]
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There must be a javascript error (possibly caused by a plugin or theme conflict) causing the builder to not load properly.
Please follow step 3 here: https://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors
After that’s open please reload the builder and then let me know what errors are reported in the console.
With that I can provide some guidance on how to get this resolved.
Best
there wasn’t;t any errors in my console – I wish I can add the photo here
here is a google drive link to the photo
https://login.ww.wp.xz.cn/wp-login.php?action=rp&key=oVswTtxx0LTN0ozIErMK&login=robertmillersvp
I’m sorry there isn’t uploading in the forums here.
That link isn’t to a photo.
Could you try again?
Could you also post your LifterLMS System Report: https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/
Thanks
Here is this photo:
https://drive.google.com/file/d/1SiuKyrTrxnQ1R3OK1lI9QXiruXdXGH6a/view?usp=sharing
Here is the reporting
Wordpress ------------------------------------------- Home Url: http://ucrewnation.com Site Url: https://ucrewnation.com Login Url: https://ucrewnation.com/wp-login.php Version: 4.7.13 Debug Mode: No Debug Log: No Debug Display: Yes Locale: en_US Multisite: No Page For Posts: Blog (#65) [http://ucrewnation.com/blog/] Page On Front: Home (#62) [http://ucrewnation.com/] Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Show On Front: page Wp Cron: Yes Settings ------------------------------------------- Version: 3.28.3 Db Version: 3.28.3 Course Catalog: Course Catalog (#2329) [http://ucrewnation.com/courses/] Membership Catalog: Membership Catalog (#2330) [http://ucrewnation.com/memberships/] Student Dashboard: Dashboard (#2332) [http://ucrewnation.com/dashboard/] Checkout Page: Purchase (#2331) [http://ucrewnation.com/purchase/] Course Catalog Per Page: 9 Course Catalog Sorting: menu_order Membership Catalog Per Page: 9 Membership Catalog Sorting: menu_order Site Membership: Not Set Courses Endpoint: my-courses Edit Endpoint: edit-account Lost Password Endpoint: lost-password Vouchers Endpoint: redeem-voucher Autogenerate Username: yes Password Strength Meter: yes Minimum Password Strength: strong Terms Required: no Terms Page: Not Set Checkout Names: required Checkout Address: required Checkout Phone: optional Checkout Email Confirmation: yes Open Registration: no Registration Names: required Registration Address: optional Registration Phone: hidden Registration Voucher: optional Registration Email Confirmation: no Account Names: required Account Address: required Account Phone: optional Account Email Confirmation: yes Confirmation Endpoint: confirm-payment Force Ssl Checkout: no Country: US Currency: USD Currency Position: left Thousand Separator: , Decimal Separator: . Decimals: 2 Trim Zero Decimals: no Recurring Payments: yes Email From Address: [email protected] Email From Name: UCREW Nation Email Footer Text: Email Header Image: Cert Bg Width: 800 Cert Bg Height: 616 Cert Legacy Compat: no Gateways ------------------------------------------- Manual: Disabled Manual Logging: Manual Order: 1 Server ------------------------------------------- Mysql Version: 5.6.41 Php Curl: Yes Php Default Timezone: UTC Php Fsockopen: Yes Php Max Input Vars: 1000 Php Max Upload Size: 150 MB Php Memory Limit: 256M Php Post Max Size: 150M Php Soap: Yes Php Suhosin: No Php Time Limt: 30 Php Version: 7.0.33 Software: Apache Wp Memory Limit: 40M Browser ------------------------------------------- HTTP USER AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0.3 Safari/605.1.15 Theme ------------------------------------------- Name: Twenty Seventeen Version: 2.1 Themeuri: https://ww.wp.xz.cn/themes/twentyseventeen/ Authoruri: https://ww.wp.xz.cn/ Template: Child Theme: No Llms Support: No Plugins ------------------------------------------- Analytics Code Integration: 1.2.3 Anti-Malware Security and Brute-Force Firewall: 4.16.53 ClickFunnels: 3.1.1 CodeFlavors Vimeo Video Post Lite: 1.2.5.1 Collapse-O-Matic: 1.7.4 Delightful Downloads: 1.6.6 Elementor: 2.5.5 Elementor Pro: 2.4.5 Envato Elements - Template Kits (Beta): 0.1.7 Essential Addons for Elementor: 2.9.9 Facebook Video Embed: 1.0.2 Google Analytics Dashboard for WP (GADWP): 5.3.7 Google XML Sitemaps: 4.0.8 LearnPress: 3.2.5.2 LifterLMS: 3.28.3 Members: 1.1.3 Page-list: 5.1 Soundcloud is Gold: 2.4.3 Swift Performance Lite: 2.0.6 The Events Calendar: 4.4.5 The Events Calendar: Community Events: 4.4.3 Title Remover: 1.2 UpdraftPlus - Backup/Restore: 1.16.6 WP-Optimize: 2.1.1 Yoast SEO: 9.6 YouTube: 11.7 Integrations ------------------------------------------- BbPress: No BuddyPress: No Template Overrides --------------------------------------------
This reply was modified 7 years, 2 months ago by
Marius L. J.. Reason: Added code tags for readability
I’m really not certain why this would be blank and no errors at all would be reported.
Have you tried disabling all other plugins except LifterLMS to see if the issue goes away?
Yes it still doesn’t work an I need this done asap! I am delivering this for a client.
This is the free version of LIFTER LMS and I am scared to purchase it if it doesn’t;t event work
I need a response asap @thomasplevy
I’m sorry that I didn’t notice this immediately but you’re using WordPress 4.7 (released back in late 2016!)
We don’t actually support 4.7 (there’s some functions in WordPress that weren’t added until 4.8 that we rely on). I’m thinking now that’s the issue you’re encountering.
I’m really really sorry for not noticing that straight away. It’s been a really long time since I saw an issue resulting from a conflict with an older version of WordPress so I just wasn’t even looking for that kind of thing (I guess I tend to look for the more common issues — that’s a blindspot I should work on, really sorry).
I can pretty much guarantee if you upgrade to 4.9 (or 5.1 would be better) this issue should go away.
Let me know if that helps,
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This reply was modified 7 years, 2 months ago by
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