Need support for PRO version

  • Resolved ZewaLogi

    (@amazinghulk)


    6 years, 10 months ago

    Hi,

    Sorry for opening here my ticket (you can remove it after) but I have sent you a message through your contact form about a week ago on https://gabelivan.com/contact/ as I need support. I have purchased PRO version but never received any reply.

    Can I send you directly to email or was my message ignored on purpose?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Gabe Livan

    (@gabelivan)

    6 years, 10 months ago

    @amazinghulk My apologies for this inconvenience as usually, tickets are replied quickly. The contact form for the support ticket is the right one to use, indeed! I managed to locate your message. Somehow, it was missed and was not marked as a high priority! Usually, after a few days are passing and the ticket is unanswered, an alert is shown with a reminder about it. You’ll get a reply as soon as possible via email as your ticket is of a high priority now.

    Plugin Author Gabe Livan

    (@gabelivan)

    6 years, 10 months ago

    @amazinghulk as your ticket has been answered, I’ll mark this topic as “solved”. The conversation can be continued there.

Viewing 2 replies - 1 through 2 (of 2 total)

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