Nested folders disappear

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    2 years, 10 months ago

    Hi @nheels ,

    Sorry to hear about that!

    But in fact, this might not be an issue, but maybe you don’t know how our somewhat newly-implemented way of expanding sub folders works, which is by clicking right on the main folder icon as shown here:

    https://drive.google.com/file/d/1clkLerTAIsgv65dXmCQxcj8V2t9r30v4/view?usp=drivesdk

    Also, if that is not the case, then our dev team can easily and quickly check the strange issue for you if communicate us via the thread here:

    https://ww.wp.xz.cn/support/plugin/filebird/

    Looking forward to hearing from you again.

    Regards,
    Bruce

    Thread Starter nheels

    (@nheels)

    2 years, 10 months ago

    I’m a moron. Thanks that works great. Can I edit to 4 stars because the number next to the folder with nested subfolders says zero despite there being content in those subfolders.

    Plugin Support mialewp

    (@mialewp)

    2 years, 10 months ago

    Hi @nheels,

    Thanks for your feedback!

    You can change the counting functionality by following this screenshot https://tppr.me/YHQMc.

    This setting allows you can count all the files in both parent folder and subfolders.

    Could you consider changing the review to 5 stars? We really appreciate it.

    If you have any further questions, feel free to contact us.

    Thank you in advance!

    Mia

Viewing 3 replies - 1 through 3 (of 3 total)

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