Did Not Connect: Potential Security Issue
Firefox detected a potential security threat and did not continue to chatway.app because this website requires a secure connection.
What can you do about it?
chatway.app has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.
The issue is most likely with the website, and there is nothing you can do to resolve it.
If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.
Plugin Support
Patrick
(@patrick2623)
Hey @angelam1934
I sent you a few messages through your website using the Firefox browser and didn’t encounter any errors. Everything went through successfully.
Could you please let me know exactly how you’re seeing the error? If possible, sharing the steps to reproduce it would help us test it on our end. Just to reassure you, Chatway is completely safe to install and use on any website.
Also, if it’s more convenient, feel free to contact us through the live chat on our website at https://chatway.app/ (look for the widget in the bottom right corner).
Best,
Patrick
I cannot view those message on the app/website. I’m responding to the notifications coming through via email. When I try to open https://chatwayapp. this is the message I get.
Your connection isn’t private
Attackers might be trying to steal your information from chatway.app (for example, passwords, messages, or credit cards). Learn more about this warning
net::ERR_CERT_AUTHORITY_INVALID
Plugin Support
Patrick
(@patrick2623)
Hey @angelam1934
If you’re able to provide any images or videos of the error, that would greatly help us understand the issue and identify the cause more efficiently.
You’re welcome to share these visuals through the live chat on our website at https://chatway.app/. You’ll find the chat widget in the bottom right corner.
Our team will review the details carefully and work to resolve the issue as quickly as possible.
Best,
Patrick
AGain, I cannot even reach your website, I’ve sent emails to you with the screen shots.
About chatwayapp
Your connection to this site isn’t secure
Don’t enter any sensitive information on this site (for example, passwords or credit cards). It could be stolen by attackers.
Plugin Support
Patrick
(@patrick2623)
Hey @angelam1934
We can confirm that your email has been received, and a conversation to resolve this specific situation has already been initiated.
Thanks a lot for your patience.
Best,
Patrick
