Never received Pro version

  • Resolved ecdave

    (@ecdave)


    10 years, 6 months ago

    I bought the pro version of the plugin two weeks ago, never received confirmation or a download link, and no response to three different emails. An alternate email was provided, and nothing is in my spam folder. Is there any way for me to receive what I paid for? This should probably be an automated process on the website, and not dependent upon individual communication with the developer.

    https://ww.wp.xz.cn/plugins/srizon-facebook-album/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author afzal_du

    (@afzal_du)

    10 years, 6 months ago

    Hi,
    There’s an automated system on my website srizon[dot]com
    You just need to find the product and click download and follow instructions.
    Also you can contact me on [email protected]
    Please contact from a public email account (gmail/yahoo etc) as private accounts sometimes have very strict blocking policy and thus my email may not reach you.
    BTW, I reply all the emails on a regular basis so probably your email never reached me.

    Thread Starter ecdave

    (@ecdave)

    10 years, 6 months ago

    Just confirming for everyone that we have connected and I have the links. Persistent email issue…had to use gmail to make contact.

Viewing 2 replies - 1 through 2 (of 2 total)

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