New added field does not display – shortcode used!

  • Resolved Palijn

    (@palijn)


    1 year, 6 months ago

    Hello,

    I added a new field in the Checkout page – a checkbox.

    Seeing as earlier topics mentioned the new Checkout Blocks would not allow for the field to display, I created a page with a single block : the [woocommerce_checkout] shortcode.

    Alas, the newly added element does not show up in this page either.

    What should I do ?

    Here are the relevant settings and the page in edit mode : screenshots

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    1 year, 6 months ago

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 6 months ago

    We believe our technical team has adequately addressed your question.

    We are going to mark this thread as resolved.

    Thank you!

    Thread Starter Palijn

    (@palijn)

    1 year, 6 months ago

    Hi @themehighsupport ,

    unfortunately I have not heard from your technical team back, although I immediately raised a ticket upon your suggestion.

    This question has not been addressed so far.

    Thanks in advance for your help to come !

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 6 months ago

    @palijn

    We’ve already sent you an update, so it’s possible you might have missed it. Could you please check your spam folder and also confirm if your inbox is full?

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    1 year, 6 months ago

    We can see that the Express Checkout block was enabled on your site, which was forcing the block layout. We’ve now switched it to the classic checkout, and everything is working properly.

    We are marking this case as closed.

    Have a great day!

Viewing 5 replies - 1 through 5 (of 5 total)

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