New Ads, All Caps

  • Resolved rjpivonka

    (@rjpivonka)


    2 years, 10 months ago

    Several months ago we started getting all capital letters when a user creates a new For Sale Classified Advert. The “Title” has always Been All Caps, but now all fields can only be entered with all caps no matter if caps lock is on or not. we always use latest WP version and PHP 7.4 SITEGROUND carries our site http://www.bmwmoc,org. Theme is RUNCREW https://runcrew.ancorathemes.com/doc/

    The page I need help with: [log in to see the link]

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  • Plugin Support bobbied

    (@bobbied)

    2 years, 10 months ago

    Hey @rjpivonka

    Thank you for reaching out about this problem. I’m sorry to hear that you ran into issues with the font on your site.

    This sounds like either a theme setting or a conflict. Does your theme allow you to choose the font for your listings? That looks like a premium theme that we don’t have access to, but you could test this out with a conflict test.

    Theme and plugin conflicts are very common in WordPress, and a conflict test is used to help determine the cause of the issue. Here is an article about how to test for theme and plugin conflicts with AWP Classifieds, which may help pinpoint the issue: https://awpcp.com/knowledge-base/how-to-check-for-conflicts/

    Before doing a conflict test, it is a best practice to take a backup of your site before beginning or to do the test on a staging site, in case any settings are changed during the process.

    Please try that and let me know what you find.

Viewing 1 replies (of 1 total)

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