Hi @danielvoelk
Looking at your screenshot it seems like your WordPress theme you have activated on the site is trying to style the payment section and changing its design.
To see if that is the case we’d suggest initially performing a conflict test on your site by disabling all other plugins aside from WooCommerce, Stripe along with switching to a theme like Storefront. This will help with trying to and locate what software you have installed which could possibly be causing this behaviour? You could use a free plugin called Health Check and Troubleshooting to carry out such testing.
When in Troubleshooting mode all plugins will be deactivated and only the admin of the site carrying out the troubleshooting would see those changes. Any customers visiting the site would see no changes at all.
Once you have disabled all other plugins and switched themes if the behaviour is resolved you can then enable your theme and site plugins testing after each one is enabled until the behaviour returns to locate the culprit.
https://docs.woocommerce.com/document/how-to-test-for-conflicts/`
Thread Starter
Daniel
(@danielvoelk)
How can a Theme change the styles? It’s loaded in a iframe, isn’t that separate styling?
It looks normal in Storefront, but not in Divi. Is there a fix for Divi?
Thanks so much for helping me fix this. 🙂
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This reply was modified 3 years, 11 months ago by
Daniel.
Hi there,
Thanks for getting back to us.
The credit card fields, load under the iframe, so we can’t apply the styling on that. If it’s working fine in Storefront but not in Divi theme, you need to reach out to theme support for that, and see if they have any solution for this.
Let me know if you have any further questions.
Best,
