New Fields again

  • Resolved tcmacadmind

    (@tcmacadmind)


    4 years, 9 months ago

    Hi, about a year ago (see topic “New Fields”) I wrote about an issue I was having where I created some new fields in the UM Profile form and they did not appear as an option to export in the WP Smart Export plugin. I don’t know if I am explaining this correctly but I have added some new input fields in the UM profile form and have data in those fields. They appear OK on the form in the front end of my website and I can enter data into them, but when I go to expor data through the WP Smart Export plugin the fields don’t appear on the list of available fields to include in the export data.

    I have tried to “refresh” the table via the refresh button but this appears to do nothing. The spinning wheel just continues to spin with no apparent result despite leaving it for over 24hrs. I tried to deactivate the plugin and reactivate to see if that forced the table to update but nothing. I then deleted the plugin and reinstalled again no result. When I deleted the plugin it said it would delete all data but when I reloaded it the saved export template was still there so I am not sure it actually deleted anything.

    I have no idea what to do next.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author SebeT

    (@sebet)

    4 years, 9 months ago

    Hello @tcmacadmind,

    Apologies for the late reply.

    Does ‘UM profile’ store fields as post or user meta fields? If the fields are stored on a custom table, they will not show up.

    WP Smart Export can only list fields that are stored as native WP user or post meta fields.

    Thread Starter tcmacadmind

    (@tcmacadmind)

    4 years, 7 months ago

    Hi, I figured out what was happening. Even though I had created the fields they did not have any data in them and they didn’t show up. Once I put data into the fields both the field and their data was available to view.

Viewing 2 replies - 1 through 2 (of 2 total)

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