New Fields not showing

  • Resolved guyfawkes85

    (@guyfawkes85)


    1 year ago

    Hello staff,

    I’ve added a couple of new fields in “Billing Fields” on your plugin, but they won’t show up in the checkout page. Actually I also tried to edit some normal fields like First Name and Last Name Labels, but my edit looks not affecting the checkout page.

    I’m running a website on latest version of WordPress, WooCommerce, and Elementor Pro. The checkout page is not using the Elementor Checkout Widget, but the default WooCommerce code without any changes, so I was expecting that the plugin works fine. I’ve cleared cache and tried to go Incognito, but nothing happens.

    Is there something else I have to do to make the plugin work?

Viewing 1 replies (of 1 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    12 months ago

    @guyfawkes85 Hi mate,

    Our plugin should work without any issues on a checkout page that uses the [woocommerce_checkout] shortcode. Please note that, at this time, our plugin is not compatible with the new Gutenberg blocks, which might cause unexpected behavior.

    In order to further investigate the issue and better understand the versions you’re using and the environment where our plugin is running, please open a support ticket through the following link:

    https://urbiport.freshdesk.com/support/home

    Best regards, Quadlayers Support Team.

Viewing 1 replies (of 1 total)

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