have you checked your php error log?
load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.2:5 JQMIGRATE: Migrate is installed, version 3.4.1
/index.php?photocrati_ajax=1&action=upload_image&gallery_id=null&gallery_name=NewNew&nonce=88e614194d:1
Failed to load resource: the server responded with a status of 500 ()
uppy.min.js?ver=1.27.0:1 [Uppy] [16:48:25] Failed to upload WhatsApp Image 2024-01-18 at 21.32.50_f2e57e76.jpg Upload error
error @ uppy.min.js?ver=1.27.0:1
These are the erros I see in the developer options console
WordPress database error Column 'gid' cannot be null for query INSERT INTO wp_ngg_gallery (author, extras_post_id, galdesc, gid, name, pageid, path, previewpic, slug, title) VALUES ('1', '6966', NULL, NULL, 'hello', '0', '/wp-content/gallery/hello/', '0', 'hello', 'hello') made by do_action('nextgen-gallery_page_nggallery-manage-gallery'), WP_Hook->do_action, WP_Hook->apply_filters, nggAdminPanel->show_menu, nggManageGallery->__construct, nggManageGallery->post_processor_galleries, Imagely\NGG\DataMapper\Model->save, Imagely\NGG\DataMapper\DriverBase->save, Imagely\NGG\DataMappers\Gallery->save_entity, Imagely\NGG\DataMapper\TableDriver->save_entity, Imagely\NGG\DataMapper\TableDriver->_create
This is the error when adding a new gallery
It seems to be an internal server error. Are you using a hosting provider ? LAMP bundle?
I got it fixed, Alhamdulillah (by the grace of God). All the following tables were needed to be fixed:
- wp_ngg_album
- wp_ngg_gallery
- wp_ngg_pictures
Procedure: Login to phpMyAdmin then open 1 of the above mentioned table and go to the “Structure” tab. Now open the first row “id” by clicking on the Change or Edit button on the same row. Now put the check on the checkbox under the column “A_I” (Auto_Increment). Click on the Save button. Thats it.
Still, I will complain about the developer for not responding on time. I wonder what this plugin’s worth will be why would I go pro for a plugin where the developer is sleeping and still has not replied after about 4 days.
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This reply was modified 2 years, 4 months ago by
osamaaf.
Hi @osamaaf,
We are sorry for the delayed reply here. While we do our best to monitor the forum, there could be some delays because we are here for a limited time during the week, comparing to our premium support assistance.
This sort of cases is rare, and it’s usually caused by NO_AUTO_VALUE_ON_ZERO SQL mode.
Having this SQL mode removed or manually setting “gid” column’s auto-increment should permanently fix it.
