New Imagely version – gallery thumbnails all broken

  • Resolved mr6yomtleepcg

    (@mr6yomtleepcg)


    6 months ago

    At this URL: /wp-admin/admin.php?page=imagely-add-new&tab=images&id=9

    Thumbnails are all broken. Looks like the URL generation for the thumbs is missing a forward slash /. This results in the console being filled with errors:

    Failed to load resource: The network connection was lost.
    [Error] Failed to load resource: The network connection was lost. (109_large.jpg, line 0)
    https://mysite.comwp-content/gallery/galleryname/thumbs/123_large.jpg

    Note the missing slash between mysite.com and wp-content. All other places where a thumbnail appears, looks to be loading correctly. Only on the Gallery display or add images, does the slash appear to be missing.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mihai

    (@mceban)

    6 months ago

    Hi @mr6yomtleepcg,

    Thanks for reaching out, and I’m sorry to hear about the trouble.

    Could you please check “Imagely > Settings > Image Options” and let me know the “Path to galleries” you are using? Specifically, does it include a forward or backward slash in front of “wp-content/gallery/”? If not, could you try adding one to see if that resolves the issue?

    Please let me know what you find.

    Thanks!

    Plugin Support Mihai

    (@mceban)

    4 months ago

    Hi @mr6yomtleepcg ,

    We apologize for the late notice regarding the issue you reported.

    I’m happy to inform you that the issue has been resolved in one of the recent updates to the NextGEN Gallery plugin.

    Thank you so much for your patience while our developers worked on fixing the issue.

    Best regards,
    Mihai

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: Mihai
  • Last activity: 4 months ago
  • Status: resolved