New Install

  • jasonbyrd

    (@jasonbyrd)


    8 years, 2 months ago

    Hello, I installed this today, seems that all of the pages that were created are blank?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter jasonbyrd

    (@jasonbyrd)

    8 years, 2 months ago

    It seems even tho you pay for the pro they dont answer?……… i did get one problem fixed but it seems that i can’t change the profile images………yes i have tried the instructions you already posted ——-troubleshooting.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    8 years, 2 months ago

    Hi @jasonbyrd,

    If you have purchased one of our extensions or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the ww.wp.xz.cn website.

    Submitting a ticket via our website will guarantee a much faster response as we only answer questions on this forum after we have taken care of our paying customers.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Please let us know what error do you see when trying to change profile image?

    Regards.

    Thread Starter jasonbyrd

    (@jasonbyrd)

    8 years, 2 months ago

    Hello, its not showing an error it just will not let me change an image at all, it will show the default head and that’s it, Sorry i have a pro version of another one i did not like and not this one, so are the profiles ECT somewhat restricted on the free version? i want to make sure this will work on my site before paying for it.

    • This reply was modified 8 years, 2 months ago by jasonbyrd.
Viewing 3 replies - 1 through 3 (of 3 total)

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