New Mandate

  • Resolved Hughsp

    (@rescaes)


    2 years, 3 months ago

    Hi there,

    Congrats, this plugin gets better every day!

    I have a situation where my customer has changed the account for the SEPA transfer after many recurring payments. That implies I need to have a new Mandate. The original mandate was accepted during the first order years ago.

    Is there a way to regenerate a new mandate email / document? (I can edit the Mandate number field manually but need to have it accepted by customer)

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author vendidero

    (@vendidero)

    2 years, 3 months ago

    Hi there,

    glad to hear you are happy with the plugin 🙂

    The customer may accept the new mandate (e.g. account details) upon his next order via checkout.

    Kind regards

    Thread Starter Hughsp

    (@rescaes)

    2 years, 3 months ago

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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