• Resolved April

    (@abaeb)


    Hello! I started noticing on our website about a month ago that whenever we created a new page in WordPress that the time to load the page after saving the draft the first time would take a long time to load (about 25-30 seconds). As a result, the preview button does not work during that long loading time. After some testing on our website, I learned that deactivating the Accessibility Checker plugin resolved this issue and the long load time went away. I’m not sure if something changed in the plugin about a month ago to cause this or if you are already aware, but just wanted to bring this to your attention.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi April,

    Can you let me know what versions of the plugin and WordPress you are running, and if you are using Gutenberg or another editor?

    thanks,

    mb

    Thread Starter April

    (@abaeb)

    Sure thing! We are using plugin version 1.7.1 with the Classic editor. We also use SiteOrigin page builder on many of our pages.

    • This reply was modified 2 years, 3 months ago by April.
    Thread Starter April

    (@abaeb)

    And the version of WordPress we are using is 6.4.2.

    Thanks! A few more questions:
    1) Does the problem seem to only happen when you create a new page, or does it also happen when you update an existing page?
    2) Do you notice the problem only when using SiteOrigin builder, or is does it also happen when you don’t use the builder?
    3) Do you notice the problem if you use a different theme?
    4) If you manage multiple sites, do you notice the issue on all sites? If so, are they all hosted by the same site hosting provider?

    Thread Starter April

    (@abaeb)

    The problem primarily happens after creating a new page, but the issue does sometimes happen when updating an existing page. The issue happens with and without using the SiteOrigin builder and the problem is still there even if we use a different theme. We only manage one website.

    Thank you April. I’ve created an issue in our tracking system https://github.com/equalizedigital/accessibility-checker/issues/476

    Plugin Author Equalize Digital

    (@equalizedigital)

    Marking resolved, please follow progress on the GitHub issue.

Viewing 7 replies - 1 through 7 (of 7 total)

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