• Resolved tvorup

    (@tvorup)


    When I or users make a post, all users receive 2 emails from BNFW.
    I use “New Post Published” for this.

    With “new event” we only get 1 email.

    Dennis Tvorup

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Jack – BNFW

    (@voltronik)

    Hi @tvorup,
    Thanks for your message.

    How are you triggering the notification?
    Are you using a front-end form or the WP Admin?

    If you’re triggering from a front-end form, can you please take a look at this document and see if it helps?

    Thread Starter tvorup

    (@tvorup)

    It does not matter whether it’s frontend or admin.

    The line “add_filter (‘bnfw_trigger_insert_post’, ‘__return_true’);” already exists in my Functions.php.

    If I remove the line, ” New EVENT Published ” not work.

    Error has come with an update ,,,,, I think.

    Plugin Author Jack – BNFW

    (@voltronik)

    Hi @tvorup,
    It sounds like the theme or a plugin is conflicting and causing two notification for each post published.

    Please can you make your way through this document and let me know how you get on?

    Thread Starter tvorup

    (@tvorup)

    If I remove the line “add_filter (‘bnfw_trigger_insert_post’, ‘__return_true’);” from Functions.php , ” New EVENT Published ” not work and only 1 “New Post Published” will be send (As it should).

    Plugin Author Jack – BNFW

    (@voltronik)

    Hi @tvorup,
    Thank you, I understand that however, it does lead me to believe that a theme or plugin or conflicting with the standard notifications.

    If y ou could make your way through the document that I linked to above, that would be helpful.
    Additionally, you could install the Post SMTP plugin to see if this helps with emails not being sent.

    Thread Starter tvorup

    (@tvorup)

    plugins are fully up-to-date
    WordPress is up-to-date
    Deactivate all plugins–It did not help
    Switch to the default Twenty Seventeen theme– The same
    with or without Post SMPT plugin– The same

    WITH add_filter (‘bnfw_trigger_insert_post’, ‘__return_true’); –2 new post published email send.

    without add_filter (‘bnfw_trigger_insert_post’, ‘__return_true’); — 1 new post published email send :-), but then new event email does not work….

    All this is tried on another website (tvorup.eu)

    Plugin Author Jack – BNFW

    (@voltronik)

    Hi @tvorup,
    Thanks.

    How is the ‘Event’ custom post type being created? Have you added it or is it being added via another plugin?

    Thread Starter tvorup

    (@tvorup)

    No, it’s in the event plugin frontend.
    [Event_form]
    https://da.ww.wp.xz.cn/plugins/events-manager/

    Plugin Author Jack – BNFW

    (@voltronik)

    Hi @tvorup,
    Thanks.

    It sounds like more of an issue with the Events Manager plugin than anything else.
    Are you able to try a different events plugin, such as Event Tickets to see if this resolves the issue?

    Plugin Author Jack – BNFW

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 10 replies - 1 through 10 (of 10 total)

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