New theme customization

  • vgnbites

    (@vgnbites)


    4 years, 4 months ago

    I have purchased new theme that’s WordPress friendly , and I uploaded the child theme and theme itself . I created a staged the website so I don’t loose anything in my original website .
    My question is why when I add : appearance – theme – customise – I choose the theme that I want . Active . I still keep seeing my old theme ? I want to start customizing on the new theme so I need your advice what should I start with and what I am doing wrong

    • This topic was modified 4 years, 4 months ago by t-p. Reason: Moved to Fixing WordPress from Installing WordPress
    • This topic was modified 4 years, 4 months ago by Jan Dembowski.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    4 years, 4 months ago

    This may be a cache issue. Try:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. That will solve many weird JavaScript issues.
    – Flushing Managed host caches. Managed WP hosting often has special caches. If your host has a “Purge Varnish” or “Flush Memcache” tool, try that. You can ask your provider to flush memcache and Varnish for you if necessary.

    • This reply was modified 4 years, 4 months ago by t-p.
    Thread Starter vgnbites

    (@vgnbites)

    4 years, 4 months ago

    they dont have this option they say and asked me to make the WPO cash, which I did but nothing . what should I do?
    my host is big scoots

Viewing 2 replies - 1 through 2 (of 2 total)

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