New Theme not working

  • msound81

    (@msound81)


    4 years ago

    Hi there, Im trying to install a new theme but the system seems to be down since yesterday, every time I try ADD NEW I get this:

    An unexpected error occurred. Something may be wrong with ww.wp.xz.cn or this server’s configuration. If you continue to have problems, please try the support forums.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Roxy

    (@roxannestoltz)

    4 years ago

    Hi @msound81 ,

    This typically means WordPress is trying to connect to the update server in the background, but couldn’t. This could also be due to a simple internet connection issue, or may possibly be the server is temporarily offline. This sort of connectivity issue usually resolves itself after a while. If not, try contacting your internet/hosting provider.

    Please review the tutorial here: http://www.wpbeginner.com/wp-tutorials/how-to-fix-secure-connection-error-in-wordpress/

    Hope this helps!

    • This reply was modified 4 years ago by Roxy.
Viewing 1 replies (of 1 total)

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