Hi txnyriny,
What is your theme name and it is premium or free?
Please tell us.
Thanks.
I’m using Customizr and the free version. Thank you.
Hi txnyriny,
1.We check this issue according to Customizr theme.
2.Please do some update
3. Copy this custom css click here
4. and follow this screenshot click here
Thanks.
Thank you for the quick response, but unfortunately that doesn’t work. I pasted the code both into the slider Custom CSS box and into my site’s custom CSS sheet. The 1400 x 830 size is being rendered as 1042×62.
Sorry — being rendered as 1052 x 626.
Any update on this? Just tried the latest version and my images are still being shown at the wrong size. Thanks.
Can you share us your live slider page URL now?
No, sorry — again, it’s a company intranet requiring an employee ID SSO to log in.
Hi txnyriny,
Image sizing is not broken.Customizer theme container has 1140px and when you set 1400px width then your width is rendering to 1052px.
Soluion is here :
1. Set Slider width and height 1400px and 830px in plugin and save settings –step-1
2. Right click on your slider and go to inspect menu and find (Ctrl+F) “<article”. and copy your id step-2 step-3
3. Go to Apperance->Customize->Advanced Options -> Additional CSS
step-4 step-5 step-6
4. Copy this css
.postid-16 .container {
width: 1400px;
margin: 0 auto;
}
.column-content-wrapper .col-12.col-md-9.article-container{ width:100%!important; max-width: 100%; -webkit-box-flex: 0; -webkit-flex: 0 0 100%!important; -ms-flex: 0 0 100%!important; flex: 0 0 100%!important; }
6. And Paste it into Additional CSS.
5. Replace “.postid-16” with your id “is copy from step-3” step-7
6. Click on publish button for save settings step-8
Thanks.
Thank you. However, I have 195 sliders in my website. Is there any way to do this in the general CSS, rather than on a per-slider basis, which would take quite a bit of time?
Hi txnyriny,
Please contact using our site Our mail at the top of the site.
We definitely fix this for you.
Thanks
We will help you to dynamic the code.
Thanks
Thank you very much — I just sent you an email.
@txnyriny We got your message and replied you on the same.
Thanks
hi @txnyriny,
We emailed the updated package. We updated the theme.
The theme CSS will work as it does, but when you use our plugin shortcode on page or post, the container width will be changed.
It happens only when you use our plugin shortcode.
We updated the following file ( path of the file ):
customizr > templates > parts > header.php
After applying the theme please notify us.
Thank you.