New update causes Critical error

Resolved maddogprod
(@maddogprod)

3 years, 9 months ago

After updating to the new version the website showed a critical error. I disabled the plugin and the site was restored. Now trying to activate it gives this error and it won’t activate:

Parse error: syntax error, unexpected '(' in /home/sitenamehidden/public_html/wp-content/plugins/quick-event-manager/legacy/quick-event-register.php on line 157

How can we get this working again?

Thanks!

The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)

Alan Fuller
(@alanfuller)

3 years, 9 months ago

I have looked hard at that line and I can see no issues.

In the first instance, to rule out a corrupt download, please re-download the plugin – go to plugins – add new – upload – allow overwrite.

If that fixes it you had a corrupt download.

If not please go to tools > site health> info – use the copy button and paste back here

Thread Starter maddogprod
(@maddogprod)

3 years, 9 months ago

Thanks for getting back to me quickly. Before I posted this I deleted the plugin and reinstalled it. I just did that again and still get the “Plugin could not be activated because it triggered a fatal error.” message.

Looking at it, I suspect it might be because this client’s site is using PHP 5.6.40. I’ll need to look into why (probably an old theme) and if I can update, but in case it’s something else, here’s the Site Health info you asked for:

### wp-core ###

version: 6.0.2
site_language: en
user_language: en
timezone: America/New_York
permalink: /%postname%/
https_status: false
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 3
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/thai007/public_html
wordpress_size: loading…
uploads_path: /home/thai007/public_html/wp-content/uploads
uploads_size: loading…
themes_path: /home/thai007/public_html/wp-content/themes
themes_size: loading…
plugins_path: /home/thai007/public_html/wp-content/plugins
plugins_size: loading…
database_size: loading…
total_size: loading…

### wp-active-theme ###

name: Expressions (expressions)
version: 1.28.4
author: Kevin Archibald
author_website: http://www.kevinsspace.ca/
parent_theme: none
theme_features: core-block-patterns, menus, widgets-block-editor, post-thumbnails, post-formats, editor-style, custom-background, custom-header, automatic-feed-links, widgets
theme_path: /home/thai007/public_html/wp-content/themes/expressions

### wp-themes-inactive (2) ###

Twenty Twenty: version: 2.0, author: the WordPress team
Twenty Twenty-Two: version: 1.2, author: the WordPress team

### wp-mu-plugins (2) ###

installatron_hide_status_test.php: author: (undefined), version: (undefined)
ManageWP – Worker Loader: author: ManageWP, version: (undefined)

### wp-plugins-active (13) ###

Classic Editor: version: 1.6.2, author: WordPress Contributors
Classic Widgets: version: 0.3, author: WordPress Contributors
Content Pizazz: version: 1.12.3, author: Kevin Archibald
Gravity Forms: version: 2.6.6, author: Gravity Forms
ManageWP – Worker: version: 4.9.14, author: GoDaddy
SendGrid: version: 1.11.8, author: SendGrid
TablePress: version: 1.14, author: Tobias Bäthge
Translator Revolution DropDown: version: 2.0.4, author: SurStudio
UpdraftPlus – Backup/Restore: version: 2.22.20.25, author: UpdraftPlus.Com, DavidAnderson
WPtouch Mobile Plugin: version: 4.3.44, author: WPtouch
WPTouch Sidebar: version: 1.0, author: Mad Dog
Yoast Duplicate Post: version: 4.5, author: Enrico Battocchi & Team Yoast
Yoast SEO: version: 19.6.1, author: Team Yoast

### wp-plugins-inactive (4) ###

Jetpack: version: 11.3, author: Automattic
Quick Event Manager: version: 9.5.0, author: Fullworks
Quick Paypal Payments: version: 5.7.25, author: Fullworks
WP Maintenance Mode & Coming Soon: version: 2.4.7, author: Themeisle

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1808
imagemagick_version: ImageMagick 7.1.0-2 Q16 x86_64 2021-06-25 https://imagemagick.org
imagick_version: 3.5.1
file_uploads: File uploads is turned off
post_max_size: 32M
upload_max_filesize: 32M
max_effective_size: 32 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 62 GB
imagick::RESOURCETYPE_DISK: 9.2233720368548E+18
imagick::RESOURCETYPE_FILE: 12288
imagick::RESOURCETYPE_MAP: 62 GB
imagick::RESOURCETYPE_MEMORY: 31 GB
imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, ASHLAR, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUBE, CUR, CUT, DATA, DCM, DCR, DCRAW, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FARBFELD, FAX, FF, FILE, FITS, FL32, FLV, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, KERNEL, LABEL, M2V, M4V, MAC, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORA, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PHM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGB565, RGBA, RGBO, RGF, RLA, RLE, RMF, RSVG, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TM2, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YAML, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, XPM
ghostscript_version: 8.70

### wp-server ###

server_architecture: Linux 2.6.32-954.3.5.lve1.4.89.el6.x86_64 x86_64
httpd_software: Apache
php_version: 5.6.40 64bit
php_sapi: litespeed
max_input_variables: 1000
time_limit: 30
memory_limit: 256M
max_input_time: -1
upload_max_filesize: 32M
php_post_max_size: 32M
curl_version: 7.71.0 OpenSSL/1.1.1p
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 5.6.51-cll-lve
client_version: 5.6.42
max_allowed_packet: 268435456
max_connections: 250

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/thai007/public_html/wp-content
WP_PLUGIN_DIR: /home/thai007/public_html/wp-content/plugins
WP_MEMORY_LIMIT: 256M
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: Undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

`

Thread Starter maddogprod
(@maddogprod)

3 years, 9 months ago

UPDATE: I checked and yes, the reason this client uses PHP 5.6 is because their old creaky theme requires it.

Alan Fuller
(@alanfuller)

3 years, 9 months ago

I’ll have to see if I can spin up a 5.6.4 env – but really it is nearly 4 years after end of life

Thread Starter maddogprod
(@maddogprod)

3 years, 9 months ago

I know. (:}) It worked fine until the update a couple of days ago. THANKS!

Alan Fuller
(@alanfuller)

3 years, 9 months ago

I’m trying to build a 5.6.4 test env

I should have a patch for you once I can test it
Alan Fuller
(@alanfuller)

3 years, 9 months ago
For a fix

change 175 of /legacy/quick-event-manager-register.php

from

$output[ $key ] = qem_get_element($fields, $key )['sanitize_cb']( qem_get_element($input, $key ) );

to
```
$cb = qem_get_element( $fields, $key )['sanitize_cb'];
$output[ $key ] = $cb( qem_get_element( $input, $key ) );
```
Thread Starter maddogprod
(@maddogprod)

3 years, 9 months ago

Thanks! I see you put out an update. It installed and it works fine now.

THANK YOU!!

Alan Fuller
(@alanfuller)

3 years, 9 months ago

It should also now be ‘admin’ nagging on the plugin settings and reports pages about unsupported PHP versions 🙂

Thread Starter maddogprod
(@maddogprod)

3 years, 9 months ago

Nagging I can handle.

Again, THANKS for taking care of this and for doing it quickly!

Alan Fuller
(@alanfuller)

3 years, 9 months ago

A nice review about speed and effectiveness of support is always welcome, you can leave one here https://ww.wp.xz.cn/support/plugin/quick-event-manager/reviews/?view=all

Thread Starter maddogprod
(@maddogprod)

3 years, 9 months ago

Done! And VERY well deserved. Thanks again.

Viewing 12 replies - 1 through 12 (of 12 total)

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