New update conflict!!!

  • Resolved nickgin

    (@nickgin)


    7 years, 1 month ago

    Hello Sirs,

    How are you?

    Your new update version causes site crash!!
    I had to delete your plugin folder, to restome my site back.
    Please check this out!

    Best regards,
    Nick

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Stock Management Labs

    (@stockmanagementlabs)

    7 years, 1 month ago

    Hi @nickgin ,

    Thank you very much for your post.

    I am sorry, but there is nothing for us to check unless we have some info from your site.

    The PHP error log, as well as WooCommerce status page, would help.

    Sites do not crash unless there is a conflict of interest. I guess that you either updated ATUM and have some other 3rd party plugin that we do not support (or was not ready for our new version). Please, always check minimum requirements and update any plugins in the staging site before your live store.

    Hope this helps.

    Pavel

    Plugin Author Salva Machi

    (@salvamb)

    7 years, 1 month ago

    Hi @nickgin,

    We’ve just released a new version (1.5.8.1) that fixes a site crash issue when using old WooCommerce versions.
    Please, update ATUM and try again.
    And if your issue persists after the update, your PHP error log would help to determine what is happening on your specific case.

    Best Regards,
    Salva.

    • This reply was modified 7 years, 1 month ago by Salva Machi.
Viewing 2 replies - 1 through 2 (of 2 total)

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