What makes you think it’s related to iThemes Security?
Have you cleared you browser cache?
Is the button missing, hidden or invisible?
Thread Starter
montoo
(@montoo)
of course it’s related to iThemes Security
the butyon is hidden
this issue was not present before the update
i have more than 120 web site
because i’m web developer/web designer
this issue at all sites in RTL “Arabic Language”
i cleared browser cache and test from many broswer, it’s bot wotking in laptop and desktop
it’s work from phone
so the issue in plugin
you can test by yourself 😉
Your message is about “theme saving setting”, not about plugin settings, and you haven’t specified which theme.
I’d need your URL for that, and login details, to test, because the issue is in the back end. However, if you provide more details, like which theme you’re using, the steps to reproduce the problem and any relevant error_log, wp-admin/error_log or browser console messages, this may allow for more assistance.
To be clear, I’m not seeing button issues in the customizer or the plugin settings on my RTL site, but I may be able to test your scenario.
Thread Starter
montoo
(@montoo)
sorry i was mean itheme setting “plugin setting”
that’s screenshot to what i mean
https://ibb.co/0cpp3w8
you will jot found “save setting” button
i have more than 80 website in arabic language
all of those has same issue..
This picture shows the text in English, in the RTL direction. Have you tried in Arabic?
You can install Backend Localization to control the admin language per user. This also sets the text direction with each language.
Still, I can see the “save settings” button in the plugin settings, so have a look at your logs, because this will help find the problem.
Thread Starter
montoo
(@montoo)
the plugin still in english lang even in arabic languages 🙄
the main language of plugin is english
how come you want it to become another!!
at any language in aby site also the plugin will still in english
by the way i’m wev devloper since 15 years, and i told you the issue in plugin update, last version of plugin work fine, this first time i see this isdue after your kast update.
so as you like……
.. , it’s bot wotking in laptop and desktop
it’s work from phone
That piece of text got me thinking …
Initially I could not reproduce your issue, but that was in Safari on an iPad … (which is also a mobile device).
So I switched to a Windows 10 laptop with Firefox and then I noticed something.
If your WordPress Dashboard menu is long enough (many different plugins installed) it will overlap the Save Settings button. This might explain why you are not seeing the button. Note this only happens when using RTL language …
It’s just a possibility. There may be some other problem.
Have you tried clicking on the Collapse menu menu option at the bottom of the WordPress Dashboard menu ?
To prevent any confusion, I’m not iThemes.
-
This reply was modified 6 years, 2 months ago by
nlpro.
Thread Starter
montoo
(@montoo)
the plugin was work fine before last update
don’t worry i’m web developer and i was try all of that and no way
the problem from last update…
at same sites plugin work correctly but in LTR english languages….
Does the html code for the Save Settings button exist in the page html code (when the Save Settings button is not visible) ?
The previous screenshot you provided did not fully capture the screen. Can you provide a screenshot that shows the entire screen ? (Don’t forget to blur/obscure any info you don’t want to share).
-
This reply was modified 6 years, 2 months ago by nlpro.
Thread Starter
montoo
(@montoo)
I knew where the error was
the issue in width of window
the new update of last wordpress version is conflict withnyour last update
the plugin work fine in english language
but in arabic the window appewr in settimg has smal width so the button is dissapear
Looks like a CSS z-index issue relative to the admin sidebar.
Thread Starter
montoo
(@montoo)
OMG
How come!! Why are you not acknowledging that problem from the plugin sfter last update!!!!
by the way i will not explain again, and i will unistall the plugin from all my sites “344 site”
bye………
Unsubscribed from this topic …
@galbaras
I suggest you do the same 😉
@montoo I don’t write the plugin, so can’t acknowledge anything. I’m just trying to help narrow down the issue, so that the authors can fix it and you can relax.
It’s frustrating when things don’t work and you SEEM to get no response from the plugin authors, but consider that it is a massive plugin that does many important things right and it’s free.
If you have an account with iThemes, you may get more traction via their support system.
Stay safe, and chill, man.
