Hi @cheekymate06,
We are sorry to hear that you are facing such an issue. After getting your query we have tested the latest version again in our local environment. Unfortunately, we didn’t face this kind of issue. Can you please update the plugin to the latest version again and disable the preloader from the General Settings? Take a look at the screenshot.
We hope, disabling the preloader will fix the issue.
If it doesn’t help to solve the issue then please share the page link. So that we can review it and give you the exact solution.
Thank you.
Hi @cheekymate06,
Thank you for sharing the page link. It is hard to provide a proper solution without reviewing the page. Can you please check your site by enabling the preloader? If it doesn’t fix the issue then please use the following CSS code in the plugin’s custom CSS field.
#sp-testimonial-free-710:not(.slick-initialized) {
display: none;
}
Let us know if it works or not.
Thank you.
Preloader had issues but css worked great. Thank you
Can you please remove my link?
Hi @cheekymate06,
Nice to hear that the issue is fixed. If you like the plugin and support you may share your experience in the review section.
Modifying any user support ticket is not allowed to the plugin support. You may request to WordPress Org Forum Moderator & Support Team @sterndata to remove your link.
Have a nice day!
Moderator note:
I’m sorry but no. Unless it is an extreme case, posts and replies are not edited here.
Forum topics will only be edited or deleted if they represent a valid legal, security, or safety concern.
See https://ww.wp.xz.cn/support/forum-user-guide/faq/#will-you-delete-my-post-once-the-problem-is-solved and https://ww.wp.xz.cn/about/privacy/
