• Resolved chaosproz

    (@chaosproz)


    Hello! Great plug-in. I am using your plug-in to send an extra info when the user sign up. That works great.

    Now the biggest issue is the “New User Registration – For Admin” is not working as intended.

    Right now, the settings are:

    Notification for: New User Registration – For Admin
    Email Formatting: Plain Text
    Additional Email Fields, none of them are checked.
    Send to: CSDWorks ([email protected])
    Subject: New user sign up – [global_user_username]
    Message Body:
    Username: [global_user_username]
    First: [global_user_firstname] Last: [global_user_lastname]
    Email: [global_user_email]

    I have WP Mail Log installed and I can see after the user sign up, they will receive two emails. One is Welcome email from WordPress with the account info. Second is the extra information sent by Better Notification for WordPress. Now the third email is the “New User Registration – For Admin”.. now instead of sending to CSDWorks, the message is showed as

    Time:
    2017-06-20 14:28:34
    Receiver:
    [email protected]
    Subject:
    New user sign up – CSDWorks
    Message:
    Username: CSDWorks First: Last: Email: [email protected]
    Headers:
    Content-type: text/plain
    Attachments:
    Error:

    This is incorrect. It should send an email to [email protected] plus the information of the user who signed up for the account. Can you help us out? This is critical.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jack – BNFW

    (@voltronik)

    HI @chaosproz,
    Thanks for your message.

    Are you using the latest version of the plugin and the latest version of WordPress?
    Also, do you have any other plugins or code that do something with email or that might change the headers of emails?

    Thanks,
    Jack

    Thread Starter chaosproz

    (@chaosproz)

    Hey Jack, what timezone are you in right now? It is 2 AM here, haha.

    I am running WordPress 4.8 and BNFW 1.6.5.

    Here is the screenshot of all plugins that are activated right now on http://csdworks.com

    View post on imgur.com

    I don’t see any plugins that might be causing this.

    Plugin Author Jack – BNFW

    (@voltronik)

    Hi @chaosproz,
    I’m in GMT / BST.

    I’m actually having an issue getting the ‘For Admin’ notification to trigger myself but this is probably because i’m in the middle of doing some testing.

    How is the user signing up to your site? Are you creating their account manually or is it via another method?

    Thanks,
    Jack

    Thread Starter chaosproz

    (@chaosproz)

    Hey Jack,

    Thanks for reaching out so quickly. We are using WP Job Manager plug-in and Jobify theme. We have people who sign up for either Candidate or Employer via jobify sign up form.

    This is the sign up page – https://www.csdworks.com/signup/

    Plugin Author Jack – BNFW

    (@voltronik)

    Hi @chaosproz,
    Thanks for clarifying.

    Can you also clarify how that sign-up form is being created though? Do you know if this is WP Job Manager, the Jobify theme, or another plugin?
    My suspicion is that it’s not actually creating the user completely until later and so BNFW is falling back to using the only available information it has at the time the notification being sent out.

    You can test this by creating a user in the admin using the same fields as the ones on your sign-up form and seeing if the notification works for you there.

    Thanks,
    Jack

    Plugin Author Jack – BNFW

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘New User Registration – For Admin’ is closed to new replies.