Hi @kenbower,
Thanks for your message.
You may find this support page useful: https://betternotificationsforwp.com/documentation/notifications/types-of-notification/
along with the corresponding shortcode support page: https://betternotificationsforwp.com/documentation/notifications/shortcodes/
You can use the ‘New User Registration – For User’ notification to send to new users after they’ve registered or the ‘User Lost Password – For User’ to send to details of how to reset their password to the user.
Hope this helps.
Thank you for your response.
I’m using the notification: New User – Post-registration Email
The notification serves as both a Welcome email and password reset.
I want the new user to be able to click on a link that takes them directly to a page where they can enter a new password. I’m using the shortcode [password_reset_link]. Unfortunately the shortcode itself shows up in the notification instead of the link.
Other shortcodes DO work:
[email_user_firstname]
[global_site_title]
[user_login]
What am I doing wrong?
Ken Bower
Hi @kenbower,
WordPress is very strict on when the password reset details can go out so the only place you use it is in the User Lost Password – For User email as per this link posted above: https://betternotificationsforwp.com/documentation/notifications/shortcodes/
If you go to that page, you’ll see which shortcodes are available to use for which notifications so unfortunately, it won’t be possible to combine the notifications into a single message – you’ll need to use two notifications to achieve what you’d like.
Hope this helps.
