new version crashed website | ww.wp.xz.cn

Resolved Herzog
(@therewardboss)

7 years, 2 months ago

I noticed the error HTTP 500 and I couldn’t get to my site or login the backend.
I contacted Godaddy and they showed me errors with Updraft.

Here’s a couple snipped from the error. They had to disable the plugin to get me access back to my site.

Warning: require_once
failed to open stream: No such file or directory in
Fatal error: require_once(): Failed opening required

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author David Anderson / Team Updraft
(@davidanderson)

7 years, 2 months ago

Hi,

Based on the description, it sounds like WordPress crashed whilst updating the plugin. See here for some guidance: https://updraftplus.com/faqs/wordpress-crashed-when-updating-updraftplus-what-can-i-do/

Best wishes,
David

Thread Starter Herzog
(@therewardboss)

7 years, 2 months ago

Thanks. I’m not going to reinstall it and instead going to rely on the backups done by Godaddy for now. I’d prefer not to but it took down my site for a day and I didn’t know about it. I’d rather that not happen again.

Harshad
(@bornforphp)

7 years, 2 months ago

@therewardboss

Okay once your host restore the backup, let us know if you still have issues running the backup or any 500 issues.

Thanks,
Harshad

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘new version crashed website’ is closed to new replies.

3 replies
3 participants
Last reply from: Harshad
Last activity: 7 years, 2 months ago
Status: resolved