new version have issues

  • Resolved roadlink

    (@roadlink)


    2 years ago

    Hi,
    I updated yesterday, since than new registered customer see below message.
    Activation failed, please contact our administrator. You can resend the email with verification link by clicking here.

Viewing 9 replies - 1 through 9 (of 9 total)
  • collithak1d

    (@collithak1d)

    2 years ago

    Same happening to me. Any fixes?

    misho2007

    (@misho2007)

    2 years ago

    Same here 🙁
    @Moshtafizur

    itbmusic

    (@itbmusic)

    2 years ago

    Same here, is there any way to downgrade it to previous version? I had to disable it because currently it’s not working.

    Thread Starter roadlink

    (@roadlink)

    2 years ago

    @itbmusic it is easy.

    1. Scroll down to the “Advanced View” section of the plugin’s page.
    2. Click on the “Development” tab.
    3. Scroll down to the “Other Versions” section, and click on the version of the plugin that you want to download.
    4. A new page will open with the details of the selected version of the plugin. Scroll down to the bottom of the page, and click on the “Download” button to download the selected version of the plugin.
    Plugin Contributor Pablo Pacheco

    (@karzin)

    2 years ago

    Hi @misho2007 , @collithak1d , @roadlink ,

    I’m sorry for the inconvenience. I believe I was able to fix the issue on version 2.7.7 I just released.

    Please, let me know if it helps.

    misho2007

    (@misho2007)

    2 years ago

    @karzin

    Thx it works now

    itbmusic

    (@itbmusic)

    2 years ago

    Now it authenticates for users who got the email with the link, but users who missed the email get only a
    “ERROR: An error was encountered while trying to authenticate. Please try again.”
    when trying to log in, instead of a notification that they need to verify their email.

    Plugin Contributor Pablo Pacheco

    (@karzin)

    2 years ago

    Hi @itbmusic ,

    I couldn’t reproduce that error. So, if a unverified user tries to login, he does not receive the proper message from the plugin?

    Anyway, please try changing the option “Advanced > Authenticate filter” to see if you have better results.

    Moshtafizur

    (@moshtafizur01)

    1 year, 11 months ago

    Hi there,

    I hope you are well and safe.

    We haven’t received any reply regarding the issue. So, we are going to mark the ticket as “Resolved”. But if you have any questions, then please let us know.

    Kind regards,
    Moshtafizur

Viewing 9 replies - 1 through 9 (of 9 total)

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