• Resolved mailsupportca

    (@mailsupportca)


    With the latest 1.7.2 version. You have changed the folder where the uploaded files will be stored to wau-uploads. There are 2 main issues that arised:

    1. Some files that were uploaded and ended up in wau-uploads folder are not accessible from order page download link, it shows “Unauthorized Access”. Issue is happening in your wau_secure_file_download() and If the nonce is missing or invalid, it immediately calls wp_die(), blocking access.
    2. PDF and some other files are still getting uploaded to the regular WordPress upload 2025 folder. Why? If you are making an upgrade why you left behind certain file formats. $allowed_types = apply_filters( ‘wau_allowed_file_types’, array( ‘jpg’, ‘jpeg’, ‘png’, ‘gif’, ‘webp’ ) );

    Please fix or revert back to the same old regular upload to WP Upload folder. Fix this asap because half of our files are sitting in WP Upload and the new ones that are not accessible are going in WAU folder. Update asap.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Dhruvin

    (@dhruvin)

    Hello @mailsupportca,

    We apologize for the inconvenience faced due to the upgrade.

    1. I tried replicating this at my end and it seems to be working fine
    2. Have you enabled other file types via some modifications? All files should go in the custom folder.

    To debug issues you are facing, can you please create a ticket here so we can quickly resolve them.

    Best Regards,
    Dhruvin Shah

    Hi all,

    Since the last update, we also have the same “Unauthorized Access” problem. Our clients confirmed that they are uploading their files correctly, but we can’t access them. I hope that this problem will be solved soon, because this is causing us serious performance difficulties.

    Thread Starter mailsupportca

    (@mailsupportca)

    @dhruvin No. I did not enable any other files. The plugin always had pdf, jpeg and other files type enabled. All use to be saved in regular WP Upload folder. With the new security pdf gets saved in WP Upload whereas jpeg are getting saved in WAU-Upload folder – that is not accessible, meaning the file when clicked on the order page says “Unauthorized Access”. Also before under order page, it use to provide you complete link to download these files such as wp-content/uploads/2025/01/newfile.jpg now it only says newfile.jpg with a link.

    Plugin Author Dhruvin

    (@dhruvin)

    Hello @mailsupportca & @mmartbg ,

    We have just released an update to the plugin that should resolve this issue.

    Please update and let me know if you are still facing issues.

    Best regards
    Dhruvin

Viewing 4 replies - 1 through 4 (of 4 total)

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