“Next” button isn’t responsive

  • Resolved neochrome

    (@neochrome)


    7 months ago

    On the “Create a Twitter Feed” page after I verify my email, I then enter in my Twitter handle and am trying to press the “Next” button which doesn’t seem to load anything or provide any feedback.

    Thanks in advance!

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Nigel

    (@nigelrsb)

    7 months ago

    Hi @neochrome,

    My apologies for the issues you encountered with our plugin. There may have been a problem with your email verification. Please follow the steps below to reset your Twitter feed:

    • Go to your WordPress Dashboard > Twitter Feed > Settings and click “Refresh” on the site key section.
    • Switch to the Twitter Feed > Settings > Feeds tab and click “Clear All Caches” once only to avoid using up your daily cache credits.

    If the steps above don’t work for you, we may need to troubleshoot deeper. Please submit a support request via the form on our website, https://smashballoon.com/support/, and include the System Info. 

    To obtain this information, please follow the steps on this page: https://smashballoon.com/doc/how-to-get-system-info. We ask you to use our form, as the System Info contains other website information from your site, which we do not suggest posting here.

    Please let me know if you have questions.

    Thanks 🙂

Viewing 1 replies (of 1 total)

The topic ‘“Next” button isn’t responsive’ is closed to new replies.