• Resolved kkbildung

    (@kkbildung)


    Dear Jules,

    thank you for the great plugin. Everthing works fine.. untill today. One of our customers called me today, that they can’t fill out the booking for one of our courses. There is one field missing – but only on IE 11 – google chrome end firefox working fine!

    Every bookingpage is build with CF7 and your Plugin. Conditional fields help me to make the site not so big – First the customer has to indicate how many participants should be registered. Depending on the number, input fields for participant information then open. This field is completely missing in Internet Explorer, so that an online booking is not possible.

    In the IE console the error is:
    Script5007: The “contains” property of an undefined or null reference cannot be obtained.
    scripts.js (730,7)

    I have read some topics here, so i deactivated wp rocked (caching plugin) but nothing happens. Do you have any ideas? I wouldn’t write to you, but 50 % of our customers are still using IE. Please, can you help me? Thank you and greetings from germany!

    Christin

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jules Colle

    (@jules-colle)

    Ah, I tried using my plugin with the material design plugin, and there are some problems in compatibility. Are you by any chance using that plugin? if so, could you check if problem occurs if you disable the material design plugin?

    Thread Starter kkbildung

    (@kkbildung)

    Dear Jules,

    thank you for your answer. I was on holiday. But today I have checked it and yes – we also use the Material Design plugin. I deactivated it and you are right, the problem no longer exists. Unfortunately I used it for all bookings (More than 30) … without the plugin it looks very ugly. Is there any way to find the error when using both plugins?

    Plugin Author Jules Colle

    (@jules-colle)

    I kind of gave up on this, sorry. I had material design installed for one of my own projects, even purchased the pro lifetime license, but eventually gave up and created my own material stylesheet.

Viewing 3 replies - 1 through 3 (of 3 total)

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