Next Recurring payment time issue

Resolved chiragjainascure
(@chiragjainascure)

1 year, 1 month ago

Hi Team,

I am facing on issue where in the dashboard and admin next recurring payment showing with +1 day, please check this screenshot for your reference.

https://prnt.sc/8oAMffLsns5K

In the screenshot you can see user buy 45 days subscription but next recurring payment payment showing 46 days

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Abhay-WP Swings
(@wpssupport)

1 year, 1 month ago

Hello,

Please navigate to the Subscription Details page. I require confirmation of the exact next payment date.

Thank you

Thread Starter chiragjainascure
(@chiragjainascure)

1 year, 1 month ago

Hi,
Please review the screenshots.

https://ibb.co/wFB1bYCb
https://ibb.co/jkLd3mTK

Abhay-WP Swings
(@wpssupport)

1 year, 1 month ago

Hello,

It appears there may be a time zone-related issue. Kindly share the site’s time zone setting found under Settings > General in your WordPress dashboard.

We will investigate this further and include the necessary fixes in our upcoming release

Thank you

Thread Starter chiragjainascure
(@chiragjainascure)

1 year, 1 month ago

Hi Team,

I’ve shared the time zone settings for my site—please refer to the screenshot below:
Site Time Zone Setting

I was previously facing a similar issue while inserting data into a custom table. Here’s a screenshot showing how I managed it:
Start & Ending Date Handling

Thank you

Abhay-WP Swings
(@wpssupport)

1 year, 1 month ago

Hello,

We need to investigate more on this specifically on your website, so please connect with support team or via email so that we can check your website and fix this

Thank you
Thread Starter chiragjainascure
(@chiragjainascure)

1 year, 1 month ago
Hi Team,
How i connect with you, I need to visit you website or you will provide email id.
Thank you
- This reply was modified 1 year, 1 month ago by chiragjainascure.
Abhay-WP Swings
(@wpssupport)

1 year, 1 month ago

Hello,

Please submit your request here

Thank you

Viewing 7 replies - 1 through 7 (of 7 total)

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