NextGEN doesn’t show sort images changes

  • Resolved Radure

    (@radure)


    8 years ago

    Hello
    I have changed sort image order on my gallery, they look saved on the NextGEN “manage gallery” page but when I try to save and publish the plugin looked blocked, it doesn’t save, doesn’t come back to the dashboard (“modify page”), looks blocked.
    Also, when opening the dashboard “modify the page” the gallery icon doesn’t appear in the “visual” mode (just read lines appear), but if you select the area the html text appears, when selected… I have just updated Nextgen plugin, the theme (Bridge from Qode- Evato) and Woocommerce.
    Thanks for helping.
    Roberta

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    8 years ago

    Hi, @radure!

    I’d be happy to help. Could you provide a screenshot of the display that looks ‘blocked’? I’m wondering if there may be a plugin conflict going on here. Temporarily deactivate all plugins, then reactivate NextGEN Gallery only. Does the error still appear? If so, temporarily switch to a WordPress theme (this deactivation is only intended to quickly check to see if the error goes away or is still present). If by deactivating the other plugins, the error does go away, reactivate each of the other plugins one at a time to locate the culprit. Keep me posted on your results. 🙂

    – Becky

    Thread Starter Radure

    (@radure)

    8 years ago

    Hello
    I got an answer from the help service of the theme I bought, they logged in my website dashboard and saw that the conflict regards another plugin, Visual Bakery Composer.
    Thank you very much for your reply.
    Roberta

    Plugin Contributor Imagely

    (@imagely)

    8 years ago

    Good to hear you found a solution! Thank you for the follow-up confirmation @radure 🙂

    – Becky

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: Imagely
  • Last activity: 8 years ago
  • Status: resolved