@smashadmin – We’re going to need some more to go on here, can you provide a URL where you are seeing this issue?
Thanks!
– Cais.
Hi,
As aboe I think I’m having the same problem. It used to allow the images to pop up on the existing page once clicked, over the top of the post, with scrolling options (arrows on the side of the image) to flick through the gallery left and right. This seems to have dissapeared in the last few days.
Any help would be greatly appreciated.
@smashadmin – Something is interfering with the Fancybox Lightbox trigger which is causing the problems you are seeing. The Fancybox (as set in NextGEN Gallery) is being triggered intermittently and/or not at all which may also be point to a caching issue.
I suspect another active plugin to be causing the conflict (due to the minor error noted in the browser console for another active plugin) although it could even be the current theme. Have you tried deactivating all of your plugins, clearing your browser cache (and site caches if you are using a caching plugin), then reactivating the NextGEN plugin?
If this fixes the problem then it was likely one of the deactivated plugins that was causing an issue. Now, retrace your steps activating each plugin and re-checking to see if the problem returns. If it does then that last activated plugin was probably the one. Keep reactivating and in most cases it is also best to keep checking after each plugin, sometimes there may be more than one plugin on a site that will create an issue. If you do find one (or more) plugins causing this problem we would greatly appreciate your feedback on them so the developers may address them as soon as they can.
Also to note, in rare cases it may be the theme itself that is causing a conflict so while you have just the NextGEN plugin activated you might consider temporarily switching to one of the default WordPress Twenty series themes and see if this corrects the issue as well.
If the problem still persists after all of this we would still want to know, even more so, as we will still want to sort out the issue and may need additional details.
Thanks!
– Cais.
