NextGen Gallery cannot be inserted into post

  • Resolved ingmar1

    (@ingmar1)


    5 years, 6 months ago

    Hello,
    when I post, I want to insert a gallery. I use NextGen Gallery 3.4.7 (Lite Version). If I click on the button “Attach NextGen Gallery to Post” in the editor, the window “Choose Display” will open. There I can select the layout. I select the layout “Basic Thumbnails”. After that I click on the button “Insert Gallery” and nothing happens. Normally a window opens here where I can select the Gallery.
    Regards
    Ingmar

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Gabriel – Imagely

    (@gabrielimagely)

    5 years, 5 months ago

    Hi Ingmar! 👋

    Normally this kind of problem is usually caused by either a conflict with another plugin. The best way to determine this is to:

    1. Disable all plugins except for NexGEN Gallery.
    2. Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.

    Please keep us posted, we will be more than happy to help moving forward. 🙂

Viewing 1 replies (of 1 total)

The topic ‘NextGen Gallery cannot be inserted into post’ is closed to new replies.