NextGEN Gallery Not Always Working

  • Resolved e11productions

    (@e11studios)


    5 years, 1 month ago

    Need help identifying issue with the plugin on this page. I deactivated all plugins and got the same result.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Gabriel – Imagely

    (@gabrielimagely)

    5 years, 1 month ago

    Hi there 👋

    Could you please let us know which is the issue that you are having with NextGEN Gallery?

    Also, share with us a full-screen uncropped screenshot in order to understand where the issue is located and provide you with guidance? I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL here. It works with Chrome, Firefox, Safari, and Edge.

    Thanks!

    Thread Starter e11productions

    (@e11studios)

    5 years, 1 month ago

    https://snipboard.io/JgvuRf.jpg

    This is the page view from the browser. As you can see the images are not showing. While in wordpress and under the ‘view’ choice, the images are visible.

    Thread Starter e11productions

    (@e11studios)

    5 years, 1 month ago

    So, Im guessing no one can help me solve my problem

    Mihai Ceban

    (@mihaiimagely)

    5 years, 1 month ago

    Hi @e11studios,

    Sorry for the late reply. Checking the page that you have mentioned, we couldn’t find any NextGen galleries ( even the markup of the shortcode ). Can you please provide us with a screenshot of the page from the Backend editor mode that would allow us see how the gallery was added?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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