@tmorello – This is often due to a theme conflict which is causing the placeholder <img> tag generated by the IGW to not be “read” correctly. There could also be a plugin conflict causing the same issue.
Have you checked for any conflicts along those lines?
– Cais.
Thanks for you reply!
Yes, I disabled all the plugins and I still have the same issues. Additionally I installed the gallery on a fresh installation of WordPress with the same theme and it appears to be working fine… so that should exclude both…
I am at a loss.
@tmorello – Thanks for the follow-up. If a fresh installation of WordPress with only NextGEN Gallery and your theme of choice works then there must be something in the first installation.
This would typically leave plugins and/or caching as the prime suspects, possibly even you own browser’s cache as well.
– Cais.
I will run some test tonight when the traffic on the website is lower and report.
Thanks for your timely help.
@tmorello – If you can share a link to your site where this is happening there might be a clue in the page source code that might give us a direction to look in.
– Cais.
http://thechefsconnection.com/test-gallery/
Nothing… I couldn’t find any cache to clear on WP and I cleared my browser’s but still same issue.
Thanks.
@tmorello – Thanks for the link. Looking at the page source I am not seeing the call to the NextGEN Gallery JavaScript or CSS that controls the layout and this would be the reason the preview image only is displaying.
On the site with the issue, have you made any modifications to NextGEN Gallery or written any define statements that may be affecting how NextGEN Gallery works?
– Cais.
Hi guys,
i posted the identical problem an hour ago.
so if you need some more examples of this….www.ridere.nl
under ‘fotos’ 2 pages, one with the manual code (that works) and one with the generated ‘thumbnail’ that does not work.
as newbee to WP only using what the WP menu’s offer, no modifactions what so ever.
regards
Dominique
@dcampman – Thanks for sharing, we will look at your topic to consider your site specifically as well.
– Cais.
@photocrati No i have not made any modifications to the code and as I said the gallery works with the same template on a different installation of wp. Also the gallery works with the old shortcode.
@tmorello – If everything works in a new installation but not in the old then it would stand to reason that whatever you are using that is in the old installation but not in the new installation would be the items to review and get sorted out as one (or more) of them will most likely be causing this issue.
Also compare the server settings between the two, there may be something there that sheds some light on this issue as well.
Thanks!
– Cais.
@dcampman
@photocrati
I finaly found the issue. The conflicting plugin is Recipe Card by Yumprint I did not delve very deep into the issue as it’s getting late but when the plugin is active upon page save after creating a new gallery the html saved is as follow:
<img class="ngg_displayed_gallery mceItem" src="http://thechefsconnection.com/nextgen-attach_to_post/preview/id--8086" alt="">
Instead of:
<img class="ngg_displayed_gallery mceItem" src="http://thechefsconnection.com/nextgen-attach_to_post/preview/id--8084" alt="" />
NOTICE THE CLOSING OF THE TAG… so if for any reasons the tag IMG tag does not close with a /> but with a simple > instead the NG gallery won’t read it as a gallery…
Photocrati maybe you can make it less sensitive to errors like this just to avoid future conflicts.
Thank you for your precious help! I will definitely buy the pro version for my client!
T.
@tmorello – Great find on the improperly closed <img> tag … not everyone would notice something like that!
It would be interesting to know why the other plugin is changing the closing tag … I will make a note for our developers to review the placeholder <img> tag creation and use as well.
Thanks!
– Cais.
Yeah, I honestly didn’t have the time to look into that. It took me a while to figure it out through trial and error… Anyways thanks again and I’m glad I could help you make NG gallery better.
@tmorello – I believe our developers have now addressed this particular issue but it may not be in our next release as that was already “frozen” last week … I suspect it will be in the version 2.0.67+ releases.
Thanks, again!
– Cais.
