NextGen Gallery Thumbnails

  • Resolved VickyTFC

    (@vickytfc)


    6 years, 9 months ago

    Hi,

    There is an issue with the thumbnails of our NextGen galleries. They now display in 1 long column and no longer open up to full size scroll gallery like previous.

    Is there a fix for this?

    Thanks, Vicky

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • gabyimagely

    (@gabyimagely)

    6 years, 9 months ago

    Hello @vickytfc

    This seems to be an existing conflict with either another plugin or your theme.
    Please, try the following:

    1.- Temporarily deactivate all your plugins except NextGen Gallery.

    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.

    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Note: creating a full website backup it’s always recommended while troubleshooting plugins.

    Please let us know how it goes.

    Thread Starter VickyTFC

    (@vickytfc)

    6 years, 9 months ago

    Hi @gabyimagely

    Thanks for your help. It’s the SG Optimizer plugin. The following function in particular:

    Combine CSS Files
    Combine multiple CSS files into one to lower the number of requests your site generates.

    I’ve disabled it and it’s fixed it.

    Will contact SG when I get the time after resolving the theme pagination issue because the developer is too greedy to work cohesively their purchasers to resolve its own bugs.

    Thanks again, Vicky

Viewing 2 replies - 1 through 2 (of 2 total)

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