• Resolved bt32

    (@bt32)


    Hi, I upgraded to version 3.1.6 and the whole site slowed down to snails pace and wouldn’t load properly. The gallery was working fine before the upgrade. I had to revert back to 3.1.4 to make it work properly again. I am using wordpress 5.0.3 and php version 7.2.8. Could you please tell me what is wrong or how I can fix it?

    Kind Regards,

    Brian Thompson

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  • Hi @bt32

    NextGen Gallery it’s a little bit heavy, but it might be the combination of all the variables in your end.

    Let’s first check our requiriments: https://www.imagely.com/docs/requirements/

    You can see the site details under Gallery > Overview.

    Please, keep us posted.

    – Gaby, Customer Support.

    Thread Starter bt32

    (@bt32)

    Hi Gaby,

    Sorry to bother you about that. I had setup the website years ago and was working with 5.0 or something like that. It was the database the mysql version that was slowing it down but I only noticed it when I upgraded to the latest version. I had already upgraded the php but I didn’t know about the mysql until yesterday. Thanks again.

    Kind Regards,

    Brian Thompson

Viewing 2 replies - 1 through 2 (of 2 total)

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