Hello @travhf
What you have used is an embedded version of Toolset.
(through a template)
This version never lets you edit Toolset components.
It is not paid, as you get it with the Template (this means, the Template’s developer has a account on Toolset and created a Theme with Toolset, and shipped it with the embedded version).
It might be, that this Template with Toolset is very old and misses some crucial updates to be compatible with even WordPress.
WordPress changes all the time, and we provide Updates for it.
Now, for Types, those are Free.
For Toolset, they are not.
What you can do here is:
– contact the Theme developer and ask about if this Theme/Toolset subscription is still provided, and to update therefore.
– Use types only
– Get a Toolset Subscription and profit from it’s Support and Updates.
Unfortunately we can not provide Toolset for Free.
But Types is, and will always be, free.
If your Website is built with Toolset, it requires a subscription to receive eventual crucial Updates.
This is not any different with many other Premium Plugins and Themes.
I am sorry that you had to experience this, it is not the first time I hear of themes that have been developed with Toolset and then abandonde by teh Developer.
But we can not do anything about this.
It’s up to the Developer to actually provide the correct service to the user’s of the product shipped.
I want to point out again that Types is fully free, and we do not produce those Themes /Templates.