Nightmare update

Nightmare update.

I don’t know how much time I wasted yesterday trying to work out why my nice one-page checkout no longer worked, and why customers were taken to a lame, unformatted page where (having already clicked a ‘pay’ button) they were again asked again to ‘place order’ with a child-like display of order number, date, amount and something else.

I thought I’d buggered something up and spent a couple of hours trawling through three different sites using the stripe plugin to see where they were different. As a final last-straw option, I reverted the plugin from 4.1.2 to 4.0.6 and lo… the problem evaporated.

The problem is the ridiculous, brain-numbingly bad update. Who, on this planet, thinks it’s a brilliant idea to add an extra stage into a payment submission process, yet another screen and button for customers to click? Of those who said yes and evidently don’t have e-commerce websites, who thinks it’s a good idea to explain the entire screw-up with a single comment in plugin docs along the lines of “since 4.1 th eprocess now requires an extra step.” Full stop, end of explaination, end of documentation.

I cannot think of a less e-commerce friendly update than this. Fortunately I never allow auto updates on my sites – never – and so I still have copies of 4.06 and will now refuse to update until someone creates a stripe plugin that doesn’t do its best to totally ruin the payment process.

A seriously badly thought-out update.

• This topic was modified 8 years, 1 month ago by bristoltutor2.