no aceptable

  • Resolved decohogar1

    (@decohogar1)


    1 year, 1 month ago

    intente adjuntar una imagen pero no resulto
    al intentar conectar el plugin a mi catalogo , me deja hacer todos los pasos de coenxion y al final me sale un mensaje de
    acabas de autenticar facebook ! nos gustaria redirigirte a https://decohogarperu.com/ al dar click en el boto este es mi sitio redirigirme me salta un error con el siguiente mensaje

    ¡No aceptable!

    No se encontró una representación adecuada del recurso solicitado en este servidor. Este error fue generado por Mod_Security.

    y al revisar el plugin desde mi administrador veo que la conexion no es exitosa, espero sea de ayuda la informacion y podamos resolver el problema.

    gracias por la atencion.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    1 year, 1 month ago

    Hello, thank you for reaching out!

    The error message is most likely related to a hosting configuration or Web Application Firewall (specifically, Mod_Security), not the Facebook for WooCommerce plugin itself.

    Please contact your host provider and ask them to assist you with this:

    • Let them know that you are using the Facebook for WooCommerce plugin, and share the Error message you are receiving when trying to connect
    • Share the URL where you are seeing the “Not acceptable!” error
    • Ask them to modify the Mod Security rules so that the request can go through and you can connect to the plugin

    Please let us know how your hosting provider handles this, so that we can help other users that experience this issue as well.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    1 year, 1 month ago

    Hi @decohogar1 – just wanted to follow up and check if you were able to resolve this with your hosting company?

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    1 year, 1 month ago

    Hi @decohogar1 ,

    Since we haven’t heard back from you in a while, we will be marking this issue as resolved. Please feel free to reach out again, should you need any assistance with the plugin.

    Kind regards,
    Marija

Viewing 3 replies - 1 through 3 (of 3 total)

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